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FAQs for Prospective Residents

How long will it take to find out if my application is approved?
What is the required security deposit?
What is Sure Deposit?
What does the restoration fee cover?
Do you allow pets?
What utilities are included?
Who do I get my telephone, internet, and cable through?


How long will it take to find out if my application is approved?

Once all application paperwork is completed, an application is approved or denied within 24 hours.

What is the required security deposit?

The security deposit is based on credit. Standard approval is a $300 security deposit and conditional approval requires a one month’s rent security deposit.

What is Sure Deposit?

SureDeposit is a program that allows residents to move in for less money up front than a traditional security deposit would require. Instead of paying a standard refundable security deposit of $300 or one month’s rent, the resident has the option to pay a non-refundable premium of $87.50 for standard approval or $175 for conditional approval. This non-refundable premium, purchases a surety bond that provides protection to the management company in the event that the resident moves out owing money or damages.

What does the restoration fee cover?

The restoration fee reserves your apartment during the application process and becomes a non-refundable restoration fee at move in. At move out, the restoration fee covers the carpet cleaning, and basic apartment cleaning.

Do you allow pets?

We allow up to 2 pets. Pets must be no more than 100 pounds on first floors and no more than 40 pounds on second and third floors. The following breed restrictions do apply: Reptiles, Rodents (including ferrets), Rottweilers, Doberman Pincers, Pit Bulls, or Chows, unless used as a service animal.

What utilities are included?

Salem Wood is happy to furnish the water, sewer, and trash removal charges. The resident is responsible for payment of the electricity.

Who do I get my telephone, internet, and cable through?

Comcast is the digital cable provider in our area. Telephone service can also be set up through Verizon. Satellite television is an option for select apartment homes, which have the necessary view for signal to be acquired. Installation restrictions and renter’s insurance requirements do apply to satellite subscribers.